Errors during RuntimeProblem: I am connected to the internet but getting connection errors or runtime errors when trying to transcribe a report.
Resolution: Disable or turn off all Firewalls and Virus programs, log out of MT Station Pro and Internet Typist. Log back on and try report again. If you are able to listen to the audio and send the file to InfoPro, You need to make an exception in you firewall/virus rules to allow our software through. Here is a Link from Microsoft to verify the Firewall is on and set Exceptions.